northstar Security takes home and business security serious by implementing the latest forms of technology while maintaining the local customer care and service that people love. We are located in Edmonton, Alberta and have partnered with some of the biggest brand names in the home and business security industry. Our residential and commercial services are primarily focused on keeping people, homes, & businesses secure while giving our customers convenient home automation options that work hand in hand with our security systems.
*Don’t forget to talk to us about how our systems can help you manage your home or business energy consumption.
Everything is evolving at a rapid pace thanks to all the new advancements in the tech industry. Our phones are continually upgrading and improving. So why shouldn’t your home be just as advanced? We think it should and that is why our home security systems and monitoring can be connected wirelessly to your phone, tablet, or computer. It is time to take control of your home and its security with our smart technology!
northstar Security gives our neighbors the option to have video cameras installed with their selected home security system. Video surveillance has come along way and has many incredible benefits when it comes to keeping our customers’ homes and businesses secure.
Many of our customers have found countless uses for the video surveillance systems we install and provide in homes and businesses. Here is a list of just a few ways our customers use wireless security systems and camera surveillance to be and feel more secure.
In Canada, we are well known for taking vacations when the temperature drops and the snow gets deeper and deeper. When we leave on vacation we make sure to lock all our doors and make sure it is as secure as possible but we can’t just fly home to see if our homes are still in good condition. However, with our security cameras and system you can access your home’s video feed on your smart phones, tablets, and computers.
Many parents at one time or another have to leave their kids home alone or with another individual. We all would like to think that everyone loves our kids as much as we do but this isn’t always the case. With video surveillance parents can keep an extra pair of eyes on their kids when they are being watched by a baby sitter, are out of town, or are home alone. Now you don’t have to wonder because you can know with our video camera systems that are available with our home security system packages.
In today’s world we can do what we dreamed about in sci-fi movies years ago. One example of this is in home automation. northstar Security offers home automation services that work along side our security systems and monitoring services.
Did you know that having an automated thermostat can save you money each and every year on your energy bills? We don’t just have the option to make your thermostat automated but our system allows you to access your thermostat from your wireless devices. You don’t have to be home to change your homes temperature!
Your garage door is the biggest door to your home. Have you driven away after pulling out of your garage and wondered if you closed it? For many, this doubt can be extremely annoying and most of us drive back to double check. What if you didn’t have to drive back because you could just close your door from your phone? This one feature saves many people a bunch of time every year and money in gas.
Making sure your garage door is closed will keep your home more secure.
With our lighting automation services our clients can automate their home to fit their daily life. They can create schedules, rules for their lighting based on events, and more! Now you can control your lighting from anywhere in your house or from anywhere in the world. Our lighting automation gives our customers a variety of automation options to enhance their security and convenience of their home while saving them time and energy!
If you need to automate certain household appliances, we can help you with that too. Our appliance automation options offer our customers advanced scheduling and event triggering options that can be customized to their lifestyle. You can now control your appliances wirelessly.
I make it a point to give my customers top notch service. To me, it’s not just about their security system and that their security system is the best that they can get. It is also about their experience when their security system gets set up and if they have any confusion or issues that they need resolved while they have the security system. That is why I make it a point to be available to my customers. For the most part, I get to meet my customers face to face. Talk them through everything and get my team out their to install their security system. However, as the owner of Northstar security I don’t always have that chance if a customer calls in to order their security system instead of meeting me at their door. Just because they come searching for me doesn’t mean that they don’t receive the best service possible.
For one recent customer this was the case. She wanted a security system and I didn’t meet her at her door. I made sure that I spoke directly to her to talk over her options and her budget to make sure she got exactly what she needed in a price that was right for her. I also made sure she knew that she could call anytime if she had any questions or concerns and I would be available to her. She was happy with the options we offered so I sent my team out their to get her installed asap.
She ended up getting our basic package with the Simon XTI security system. We installed all the regular motion, window, door, smoke detector sensors in her home. She also opted to add the doorbell camera as an extra feature. I made sure I went over how everything worked for her. She also made it clear that she was happy with how clear all the details were. She felt that everything had the clarity it needed for her to make an educated decision.
Check out another recent job we did with doorbell camera installation.
I had a family give me a call because they weren’t sure about their current security system service they were getting through ADT. Sometimes going through such a large company also meant that it was harder to contact someone who could help them if they were having any issues or had any questions. I talked with them about what they were currently getting, what they needed going forward, and how much they were currently paying. I told them that I was definitely able to match ADT’s price and their equipment and even get them a garage door module as well. They were happy with what I was offering and decided to go ahead and cancel their service and get set up with my service.
Once they had everything taken care of with ADT, we came right out and got them all installed and taken care of. We didn’t want them to have any lapse in service while switching providers. We got their Security System all set up and their garage door module ready. They seemed very satisfied with the service they would be getting going forward. I told them they can always call me if they ever have any questions or concerns with their current Security System with garage door module.
I always try to offer the right price for my customers. They need to feel that they security system they are getting is worth what they are paying. I work through their needs with them and go above and beyond when my customers may be in a tough situation. I did this just recently for a customer who really needed to be on a strict budget with their security system. Check out here how I helped them get a security system discount.
We went out to Fort Saskatchewan and knocked on this family’s door. I let them know exactly what we offer and how it could benefit them. In talking further I found out that they had a daughter who’s room was in the basement next to an exterior door. Their daughter sometimes found it a little scary, which is understandable.
They decided that a security system was something they would like to have installed in their home. I got them all set up with the basic package with motion and smoke detector sensors installed. Then for added measure they wanted to add two doorbell cameras. One on their front door and one on the basement door. Now they can see anyone who may be approaching either of the entrances into their home.