I had a family give me a call because they weren't sure about their current security system service they were getting through ADT. Sometimes going through such a large company also meant that it was harder to contact someone who could help them if they were having any issues or had any questions. I talked with them about what they were currently getting, what they needed going forward, and how much they were currently paying.
I told them that I was definitely able to match ADT's price and their equipment and even get them a garage door module as well. They were happy with what I was offering and decided to go ahead and cancel their service and get set up with Northstar Security's System & Monitoring.
Once they had everything taken care of with ADT, we came right out and got them all installed and taken care of. We didn't want them to have any lapse in service while switching providers.
We got their Security System all set up and their garage door module ready. They seemed very satisfied with the service they would be getting going forward. I told them they can always call me if they ever have any questions or concerns with their current Security System with garage door module.
I always try to offer the right price for my customers. They need to feel that the security system they are getting is worth what they are paying. I worked through their needs with them and go above and beyond when my customers may be in a tough situation.
I did this just recently for a customer who really needed to be on a strict budget with their security system. Check out here how I helped them get a
security system discount in Edmonton, AB.