St. Albert, Alberta
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Location of Job: Fort Saskatchewan, AB

When: Sep 3, 2015

Service Category: Residential

Services Performed: Smart Locks, Security Cameras, Motion Sensors, Alarm Monitoring, and more!

Brief Explanation We do a lot of alarm monitoring in Fort Saskatchewasn, AB. We are happy to help our customers with both their security system, equipment and monitoring solutions.

This particular customer needed an alarm system installed with a door lock and security camera for the home. We did that and more to make sure they were properly secured.

We installed sensors on the doors, windows, and in key areas of the home to detect motion, intrusions, exits, and entrances. We included the garage as an area of monitoring and activity.

With this security system we installed a high end front door lock that can be accessed remotely. These door locks are convenient and very useful when needing to change lock codes, give access to various people, or check who has unlocked the door. We also installed wireless security cameras that can be accessed from a mobile device from anywhere in the world.

Check out a recent home automation in Fort Saskatchewan we did or this Edmonton security camera installation job we did.

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Location of Job: Edmonton, AB

When: Nov 7, 2015

Service Category: Residential

Services Performed: Alarm System, Home Alarm Monitoring

Brief Explanation I love knowing that a customer is satisfied with their product and their service. It's a true test of someone's thought on their security system when they move to a new home and are in need of a security system again.

This customer sold his house and bought a new one. He readily called us up to get him set up once again with an alarm system in his new home. We got his home all set up on 3 Doors, 2 Windows, 1 Motion, 1 Flood, 1 Smoke, 1 Door lock and black Appliance Module and Thermostat. Customer was very happy to be all covered with a Northstar Security alarm system once again.

Here is another recent job we did with an alarm system in Edmonton, AB.

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Location of Job: Fort Saskatchewan, AB

When: Aug 31, 2015

Service Category: Residential

Services Performed: Basic Alarm System Installed

Brief Explanation We do a lot of basic alarm system installations, and that's exactly what this customer needed. We got him all set up with functionality on his doors, basement windows, smoke detectors, flood sensors, and a front door lock.

It's always important to make sure that our customers are happy and satisfied with their alarm systems. I followed up with him a week after installation of the basic alarm system to make sure everything was working properly and that he was happy with what he got.

Here is another recent installation we did. Read about our motion detectors we use with our security systems.

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Location of Job: Edmonton, AB

When: Nov 3, 2015

Service Category: Residential

Services Performed: Pre-wired Alarm System Activation

Brief Explanation This customer had a prewired alarm system, and wanted to see if it was possible to use the current wiring. And why not?! If it can save them time and money for less installation, they should take advantage of that. They also requested that we give them an updated control panel with interactive capability. This is a such a huge convenience for people.

I was able to use all of the existing wiring. I then added a touch screen panel, along with a garage door module and gave them interactive capability on their cell phone. Their new System included Simon XTi (2) Doors (1) HW Superswitch (1) Universal Garage Module (1) Appliance Module (1) GSM

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Location of Job: Fort Saskatchewan, AB

When: Sep 3, 2015

Service Category: Residential

Services Performed: Basic Alarm System with front door lock, garage coverage, and camera

Brief Explanation The most common type of security system we install here at Northstar Security is our Voice Security System. Most customers only need a basic alarm system installed in their home. However, when our customers needed upgraded options like video cameras, smart phone apps, and other advanced security features we do that really well too.

This security system was installed for a local customer in Edmonton. She wanted a security system that would keep her home and family safe. On top of the basic security system features and equipment Tera opted into our Smart Lock Security System. This system includes smart phone access, smart locks, garage coverage and she opted in to have a home security camera installed.

The fantastic thing about her system is that it keeps her home and family safe really well while giving her complete control and access to the system straight from her mobile phone...even if she is halfway around the world.

As with all security systems Tera's system has sensors on all the windows, doors, and even high end motion detectors with heat sensor capabilities. Tera was very happy to get her basic alarm system installed, and we were happy to do it for her.

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Location of Job: Leduc, AB

When: Oct 1, 2015

Service Category: Residential

Services Performed: Upgrade Alarm System, Home Alarm System

Brief Explanation This customer wanted to upgrade his alarm system. You can never have to good of an alarm system. We came out for him and got him upgraded right away. We added the interactive application to their system, door lock and a thermostat. They also are getting a full out door hard wired Camera system.  4 Interlogix cameras

Security system cameras are always a great upgrade for your security system. You have an extra peace of mind that you can see what's going on even when you aren't right there. We have installed cameras for lots of our wonderful customers and it's so great to see them satisfied with their security system.

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Location of Job: Edmonton, Alberta

When: Sep 7, 2015

Service Category: Residential

Services Performed: Re-activated Alarm System, added window sensors

Brief Explanation For this customer he had an existing alarm system already installed. We went in to activate that alarms system. However he did not have any window sensors installed. We went ahead and got those window sensors installed for an extra amount of safety with his alarm system.

We make sure that you have everything you need with motion sensors, door locks, smoke and heat sensors, and more. We can outfit you with a complete alarm system.

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Location of Job: Edmonton, AB

When: Oct 31, 2015

Service Category: Residential

Services Performed: New Security System, Home Security System Edmonton

Brief Explanation Unfortunately this customer had a terrible experience with a different security company. I talked at length to her about her needs in regards to a security system and making sure she would have a good experience going forward. After talking with me she decided to move her service to Northstar. It will be my pleasure to provide her with what she needs.

We installed a security system for her that included: Quolsys Panel - (1) GSM (1) H/W Superswitch (2) Doors (1) Glassbreak (1) Smart Door lock - Nickel (1) ADC Indoor Camera

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Location of Job: Edmonton, AB

When: Nov 4, 2015

Service Category: Residential

Services Performed: Business Security System with Cameras

Brief Explanation We do much more than just basic home security systems. We have loads of different features to choose from. We even do security systems for different companies. It's just as important for a business owner to protect themselves than anyone else. Especially since their business is their livelihood!

For this customer we got them all set up and taken care of for their business. They got a SimonXTi Security system with 1 GSM, 1 repeater, 1 touchscreen, 4 motion sensors, 5 doors, 1 windown and 1 smoke. However, as a dealership there is also the cars that sit out on the lot. So we also got them set up with 3 outdoor Interlogix high end cameras.

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Location of Job: Edmonton, AB

When: Nov 20, 2015

Service Category: Residential

Services Performed: Security System Installation, Doorbell Security Camera, Basic Home Alarm System

Brief Explanation I make it a point to give my customers top notch service.

To me, it's not just about their security system and that their security system is the best that they can get. It is also about their experience when their security system gets set up and if they have any confusion or issues that they need resolved while they have the security system.

That is why I make it a point to be available to my customers. For the most part, I get to meet my customers face to face. Talk them through everything and get my team out their to install their security system.

However, as the owner of Northstar security I don't always have that chance if a customer calls in to order their security system instead of meeting me at their door. Just because they come searching for me doesn't mean that they don't receive the best service possible.

For one recent customer this was the case. She wanted a security system and I didn't meet her at her door. I made sure that I spoke directly to her to talk over her options and her budget to make sure she got exactly what she needed with a price that was right for her. I also made sure she knew that she could call anytime if she had any questions or concerns and I would be available to talk to her. She was happy with the options we offered so I sent my team out to her home to get her installed asap.

She ended up getting our basic package with the Simon XTI security system. We installed all the regular motion, window, door, smoke detector sensors in her home. She also opted to add the doorbell camera as an extra feature.

I made sure I went over how everything worked for her. She also made it clear that she was happy with how clear all the details were. She felt that everything had the clarity it needed for her to make an educated decision.

Check out another recent job we did with doorbell camera installation.

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