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Home Alarm Monitoring
Edmonton, Alberta

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Home Alarm System Monitoring

Here at northstar Security we are a full service home alarm monitoring company. We have partnered with some of the biggest home alarm names in Canada and are proud to serve our local neighbors with excellent service. If you have just moved in and are needing a new alarm company or you are simply looking for another option, please give us a call. We continue to be one of the leading players in the area when it comes to monitoring home alarm systems.

We Can Monitor Your Home

We invite you to take a look around our website to get to know us. We are a local Edmonton home security company that focuses on providing high quality services to each and every customer. We offer a wide range of services and products. We are also always trying to add new customer reviews to the website so you can know just what people are saying about us. We look forward to hearing from you soon!

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Job Details

Location of Job: Edmonton, AB
When: Dec 23, 2015
Service Category: Residential
Services Performed: Security System Installation
Brief Explanation A lot of the work that I get comes out of Edmonton. I definitely do work all around in a lot of surrounding cities like Devon, Sherwood Park and more. However, a large part of it is right in the middle of Edmonton. I just recently did a brand new security system installation for a new customer. Robert wanted to get a security system set up in his home. I sat down with him and we went through all of his options for a security system. We went over the time frame for getting it done, and the pricing and what we would need to do to keep it in his budget. He was happy with the options that were provided and the competitive pricing that we offered. He started with all of the basic parts of a great security system and got the sensors on his door, windows, etc. But then he also decided he wanted to do an indoor ADC camera. We scheduled a time that would work best for him and his schedule and then we came and got it all wired and set up and running. We made sure he knew how everything would be working and what his service agreement was. He was very happy with the communication and the level of service. He went out of his way to let me know. I got an email from him a little bit later letting me know he was happy and liked the work that was done and the service that was provided. For me, that is what my business is all about. I always want to make my clients happy and make sure they feel that the service they are getting is a benefit to them. It was really nice to hear personally back from the client and know that he felt it was good service. I've also received texts and phone calls from happy clients and it really makes my job completely worth it.

Job Details

Location of Job: Edmonton, AB
When: Dec 5, 2015
Service Category: Residential
Services Performed: Security System Installation
Brief Explanation Last month I had a customer that wanted a very secure and great security system. We talked about a lot of different features that we could provide to give them all the extra security that they needed and wanted to make their home as secure and safe as possible. I went over our competitive pricing options and made sure that we offered as much as possible for a price that was right for them.

These clients were very happy that I listened to their needs and made sure they had everything that they needed. They were so happy they wanted to make sure that everyone could have the same option and service. They went to a close friend and told them they needed to sign up with us after their current security system contract was over.

I love that my clients are happy enough with their service to want to be able to let their friends and family know what it is that I offer and how I treat my clients.

I always make sure that my clients get the security system that is best for them and their home and also their budget. I had one customer that really needed a security system but was under such a strict budget they weren't sure they would be able to get the service that they needed. I helped set them up and get the a great security system discount so that it was a possibility for them and their family.

Read more about the job in Edmonton below

Security Equipment Used

simeon-xti-security-system-panelDoorbell Security CameraMotion Sensors Alarm Systemsecurity-system-edmonton-motion-sensoredmonton Home Automation Systemsmoke-detector-edmonton-ab-security-company

Job Details

Location of Job: Edmonton, AB
When: Nov 20, 2015
Service Category: Residential
Services Performed: Security System Installation, Doorbell Security Camera, Basic Home Alarm System
Brief Explanation I make it a point to give my customers top notch service.

To me, it's not just about their security system and that their security system is the best that they can get. It is also about their experience when their security system gets set up and if they have any confusion or issues that they need resolved while they have the security system.

That is why I make it a point to be available to my customers. For the most part, I get to meet my customers face to face. Talk them through everything and get my team out their to install their security system.

However, as the owner of Northstar security I don't always have that chance if a customer calls in to order their security system instead of meeting me at their door. Just because they come searching for me doesn't mean that they don't receive the best service possible.

For one recent customer this was the case. She wanted a security system and I didn't meet her at her door. I made sure that I spoke directly to her to talk over her options and her budget to make sure she got exactly what she needed with a price that was right for her. I also made sure she knew that she could call anytime if she had any questions or concerns and I would be available to talk to her. She was happy with the options we offered so I sent my team out to her home to get her installed asap.

She ended up getting our basic package with the Simon XTI security system. We installed all the regular motion, window, door, smoke detector sensors in her home. She also opted to add the doorbell camera as an extra feature.

I made sure I went over how everything worked for her. She also made it clear that she was happy with how clear all the details were. She felt that everything had the clarity it needed for her to make an educated decision.

Check out another recent job we did with doorbell camera installation.

Security Equipment Used

automated-garage-door-control-wirelesssecurity-system-edmonton-motion-sensorMotion Sensors Alarm Systemsimeon-xti-security-system-paneledmonton Home Automation System

Job Details

Location of Job: Calgary, AB
When: Nov 19, 2015
Service Category: Residential
Services Performed: security system service change
Brief Explanation I had a family give me a call because they weren't sure about their current security system service they were getting through ADT. Sometimes going through such a large company also meant that it was harder to contact someone who could help them if they were having any issues or had any questions. I talked with them about what they were currently getting, what they needed going forward, and how much they were currently paying.

I told them that I was definitely able to match ADT's price and their equipment and even get them a garage door module as well. They were happy with what I was offering and decided to go ahead and cancel their service and get set up with Northstar Security's System & Monitoring.

Once they had everything taken care of with ADT, we came right out and got them all installed and taken care of. We didn't want them to have any lapse in service while switching providers.

We got their Security System all set up and their garage door module ready. They seemed very satisfied with the service they would be getting going forward. I told them they can always call me if they ever have any questions or concerns with their current Security System with garage door module.

I always try to offer the right price for my customers. They need to feel that the security system they are getting is worth what they are paying. I worked through their needs with them and go above and beyond when my customers may be in a tough situation.

I did this just recently for a customer who really needed to be on a strict budget with their security system. Check out here how I helped them get a security system discount in Edmonton, AB.

Security Equipment Used

Doorbell Security Camerasecurity-system-edmonton-motion-sensorMotion Sensors Alarm Systemsimeon-xti-security-system-paneledmonton Home Automation Systemsmoke-detector-edmonton-ab-security-company

Job Details

Location of Job: Fort Saskatchewan, AB
When: Nov 20, 2015
Service Category: Residential
Services Performed: Security System Installation
Brief Explanation We went out to Fort Saskatchewan and knocked on this family's door. I let them know exactly what we offer and how it could benefit them. In talking further I found out that they had a daughter who's room was in the basement next to an exterior door. Their daughter sometimes found it a little scary, which is understandable.

They decided that a security system was something they would like to have installed in their home. I got them all set up with the basic package with motion and smoke detector sensors installed. Then for added measure they wanted to add two doorbell cameras. One on their front door and one on the basement door. Now they can see anyone who may be approaching either of the entrances into their home.

Job Details

Location of Job: Edmonton, AB
When: Nov 18, 2015
Service Category: Residential
Services Performed: Home Security System, Monitoring, Alarm System Installation
Brief Explanation I always say that I want to meet my customers needs. For this customer they had very specific needs as far as a budget and there was absolutely no wiggle room. I wanted to help them out and so I waited it out a little until I was able to get them an awesome promotion.

This promotion is not very common but I was able to get them snagged on a first 6 months free promotion! They were very happy to be able to get on something that would make working with their budget so much easier!

Security Equipment Used

simeon-xti-security-system-panelsecurity-system-edmonton-motion-sensorsmoke-detector-edmonton-alberta-security-companyMotion Sensors Alarm Systemcarbon-monoxide-detector

Job Details

Location of Job: Edmonton, AB
When: Nov 2, 2015
Service Category: Residential
Services Performed: Security System Install
Brief Explanation This was a pretty typical Alarm System Installation. I knocked on her door. Talked over her options for a Security System and figured out what would be best for her in a good price range.

I then scheduled a time to have my team come out and get her set up with her new Security System in her home. We got her setup with Simon Xti, 1 Gsm, 3 Doors, 2 Motions, 2 Windows , 1 Smoke, 1 Carbon. She was really happy to have everything taken care of in a timely and efficient manner.

Check out another job we did that included a Garage Module.

Job Details

Location of Job: Edmonton, AB
When: Oct 23, 2015
Service Category: Residential
Services Performed: Home Security Install
Brief Explanation As a business owner there are always times where there is some kind of misunderstanding or confusion. Any time that happens I go out of my way to make sure that things are cleared up and that my customer is happy with what they are getting.

With this customer she had some confusion with what prices were for what features. I spent the extra time to make sure we knew what she wanted and needed and that we could fit that into an acceptable price range for her.

She appreciated the extra time that was taken and that she wasn't just brushed aside like so many other companies seem to do these days. She was very happy with her security system.

Job Details

Location of Job: Edmonton, AB
When: Nov 20, 2015
Service Category: Residential
Services Performed: Security System Install with Garage Coverage
Brief Explanation I love when my customers go out of their way to let me know how much they love their security system. I always like to check up on my customers and make sure everything is running smoothly and that they are happy. However, with Mike I didn't even have to do that.

Mark contacted me after we had gotten his entire security system installed. He wanted to tell me how impressed he was with the technology for the security system and that he was very happy with how everything was working.

It was a pleasure working with Mike and it's great to hear he is happy with his Simon XTI Security System.

Security Equipment Used

edmonton Home Automation Systemsecurity-system-edmonton-motion-sensorMotion Sensors Alarm Systemautomated-garage-door-control-wirelesssimeon-xti-security-system-panel

Job Details

Location of Job: Edmonton, AB
When: Nov 3, 2015
Service Category: Residential
Services Performed: Pre-wired Alarm System Activation
Brief Explanation This customer had a prewired alarm system, and wanted to see if it was possible to use the current wiring. And why not?! If it can save them time and money for less installation, they should take advantage of that. They also requested that we give them an updated control panel with interactive capability. This is a such a huge convenience for people.

I was able to use all of the existing wiring. I then added a touch screen panel, along with a garage door module and gave them interactive capability on their cell phone. Their new System included Simon XTi (2) Doors (1) HW Superswitch (1) Universal Garage Module (1) Appliance Module (1) GSM

Recent Customer Reviews

Affinity Dental

Edmonton AB

Date: Dec 30, 2017
Supporting local businesses is fantastic but supporting well managed, knowledgeable experts in their field that are ALSO local is awesome! The team at Northstar from management to field technicians has been professional, efficient, and accommodating. Jonathan assisted in finding a solid security solution for our application. Liesel, Markian, and Alex made installation a breeze. Follow up support and service has been courteous, affable, and reassuring. Keep up the great work North Star!

Well Managed, Knowledgeable Experts

Cathy Le

Edmonton AB

Date: Dec 14, 2017
I needed a good security system for my business and Johnathan helped me through the entire process and made sure to be there for any questions or concerns that I had. He truly cares about his customers. Thank you Johnathan for your amazing customer service.

Amazing Customer Service

Jennifer Dehghani

Calgary, AB

Date: Oct 5, 2017
Great company. I was impressed with Jonathan Boyds knowledge of the security industry, and how quickly he responded to my phone calls, and text messages. I love the piece of mind my alarm brings to me and my family. I have young kids constantly going in and out of the house, and have way to many exits. I can be downstairs and hear the upstairs balcony door being opened and alerted if any door has been left open more than five minute

Great Company

Tania Tel

Edmonton AB

Date: Sep 27, 2017
Tania Parkland County, Alberta Honest, reliable, knowledgeable and prompt group of people. In July 2017, my husband and I requested quotes from four major security companies in greater Edmonton area, for intrusion alarm system for our new home. My husband gave each company a copy of the same list of devices and quantities we wanted in our home. They reviewed the list, visited our home and gave us quotes for the material and installation of what was in the list, and monitoring services monthly fee. Jonathan’s price was the best, equipment were from one of the more reputable manufacturers of the 4 companies, the monthly fee was the lowest for the same service and most importantly, they installed it the next day, programmed the system, set the monitoring up and trained us to use it locally and via our cell phones in a few hours. We are enjoying the security system ever since with no issues. Very good experience; thanks to Jonathan Berry, Jonathan Boyd and Ben Hogg, and their monitoring centre and customer service staff.

Honest, Reliable, Knowledgeable, & Prompt

Sam Goertzen

Calgary AB

Date: Sep 22, 2017
Jonathon was incredible to work with. From the first phone call to the first in home meeting, he was very professional and kind. The install went smoothly and was set up in a timely manner. Customer service has been exceptional. Highly recommend North Star Security!!!!

Professional & Kind

Amanda Murphy

Edmonton AB

Date: Sep 10, 2017
Picking a security company is a very tedious and sometimes overwhelming task. I had numerous companies come to my home to "sell" me their product and services but North Star Security was different. They were the last company I "interviewed", and Jonathan took the time to actually listen to what we wanted and helped us customize a system that was right for our family. There was zero pressure and no rushing. I highly recommend this company and Jonathan to anyone out there looking for a system for their home or business, you will not be disappointed :)

Highly Recommend This Company

Kerry Nghiem

Edmonton AB

Date: Sep 6, 2017
Exceptional service right from the start from Jonathan at Northstar! My call was answered right away, got a quote that came in lower than the competitors and installation costs were fully covered by Northstar. Installation went smooth and the installer was great to deal with. Couldn't be more happy with my security system and the service I received. Give Northstar a call, you won't be disappointed.

Exceptional Service

Sean Couvrette

Calgary, AB

Date: Jun 30, 2017
Staff are very knowledgable and helpful. Service is fast, efficient, and affordable. If you're looking for security solutions for your home is business, you've found the right place

Very Knowledgeable And Helpful

Kristen St.Arnault

Edmonton, AB

Date: Jul 1, 2017
Service was fantastic, I had just bought a house and being a single parent I needed that extra peace of mind. I had signed up with a different sercuirty company but after reading many bad reviews I cancelled the services with that company. With that being said I checked out reviews on google about liberty and seen their wasn't any bad reviews, so I checked out the website sent for a call back,within a hour I was called back. The sales person (Jon) was very informative and great at explaining my options for equipment, not even 24 hours after our conversation I had a system put in my place and I absolutely love it. Jon even came to the house after the system was put to see how everything was going, which was great, you can tell he wasn't just there to make a sale that he actually enjoys helping others. The tech that came and installed the equipment was great he took the time to explain how to use everything and I love the iPhone app for the system. The only complaint is that my daughter isn't a fan that I get a text message when the doors open haha I highly recommend liberty they are a great company. ☺

Service Was Fantastic

Travis Baskin

Edmonton AB

Date: Oct 31, 2016
Great company to work with

Great Experience With North Star Security

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No Obligations. No Pressure.

Hi, my name is Jonathan Boyd and northstar SECURITY is my company. I would love to go over prices with you for the security system you need. Don't worry about being pressured into a deal because we operate on a no obligation & no pressure policy when it comes to giving free quotes. Our company is customer driven. At the end of the day we go home feeling good about what we do!

The Best Price Guaranteed!

We want to make sure that all of our Edmonton neighbors choose northstar SECURITY to protect their homes and family. We never want price to get in the way of your security and that is why we often match prices with the lowest competitor to keep our neighbors protected and secure with their local Edmonton Security company.

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Call: 587-410-4842